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Fire Damage in Cloverdale

7/12/2017 (Permalink)

Fire Damage Fire Damage in Cloverdale Keep calm, and just call SERVPRO!

Fire season is incredibly hot right now-no pun intended-and we all need to be careful. A lot of drivers are being incredibly careless, from burnouts in dry grass to throwing out lit cigarettes into medians of the highway. We have even heard stories of homeowners mowing their grass because they didn't want it to catch fire. We understand creating a defensible (non-hazardous) space is important, but don't do it at the risk of your safety!

Fire damage in Cloverdale

We dealt with a Cloverdale fire damage cleanup several months ago-hardly anything was salvaged. The homeowner lived right off the highway, and lost almost everything because of a careless driver. Thankfully, they had homeowners insurance. We can't stress enough the importance of having documentation that guarantees you a home in the offchance that an accident burns down your current residence. Finding housing is difficult in Sonoma County; however, we can help you with any cleanup should the need arise!

Water damage in Healdsburg

7/6/2017 (Permalink)

Water Damage Water damage in Healdsburg The little leak under the sink turned into a big mess!

A recent water damage

This Healdsburg water damage loss was rather large, and started from a sink leak in the bathroom. Many homeowners think that simply using towels or fans will dry out a wet area enough to prevent damage. But what about the water you don't see?

Water damage underneath the floor is invisible-until it's too late.

At this home, all the fixtures in the bathroom, with the exception of the bath tub, had to be removed due to the water spreading all throughout, and into the hallway and bedroom. The water didn't have to go out the door, but instead went straight through the wall.

Don't take risks, call SERVPRO of Sonoma County NE, as well as your homeowners insurance company, so the mess can be cleaned and your home restored immediately! We also offer water damage restoration services in Middletown, Lakeport, and Lucerne. Take a look around our website to learn more. 

Sonoma County Storm Damage

5/25/2017 (Permalink)

You know you live in California when: everyone freaks out about avocados, In N Out, and there's a winery every 5 miles. You also know you're in California when you can wear shorts one day, but then decide to have a spontaneous Eskimo day with a fully insulated suit to protect you from the wind chill. Weather here is CRAZY, and sometimes even we have a hard time keeping up with it. However, we keep ourselves accountable by doing what we can before that storm hits, before that toilet decides to flood, or before that home becomes infested. 

Storm damage-what you can do for added protection

10 day weather reports ahead of time can be helpful for setting up your emergency food and water storage, double checking your homeowners insurance policy, and getting paperwork from your safe. These steps should be taken if a huge storm is anticipated. Lately, we've had very cold temperatures and wind. These conditions can lead to roof damage and broken pipes. You can survive any storm (literally or theoretically), just be prepared!

Windsor Water Damage

5/12/2017 (Permalink)

Check those water lines!

Most people just double check the locking of the doors when they leave for a week. If they have pets or plants, they'll designate someone to care for them. Otherwise, the word is ADIOS! SAYONARA! But sometimes, people will come back from vacation shouting HOLY COW BATMAN! There's water everywhere!

Another word that should be added to your vocabulary, if it isn't already, is SERVPRO! SERVPRO of Sonoma County NE is here to fight crime that's in the form of molecules. 

Those little culprits can turn into big messes

You may not think little water lines are the culprit, like the one pictured here. But, you'd be surprised over the course of hours, or days, how much damage can be caused. Even after the leak is stopped, what about cleaning it up? Dropping a towel isn't enough if the water soaked into carpet, hardwood, linoleum, or sheetrock.
It has to be extracted. How often do you extract?

Leave it to the superheroes dressed in bright green-SERVPRO green.

Santa Rosa Fire Damage Restoration

5/12/2017 (Permalink)

Fire Damage Santa Rosa Fire Damage Restoration This charred ceiling was caused by an outlet fire. Who would have thought it could cause so much damage?

Fire damage restoration

While there are companies that claim to be able to handle any cleanup job, taking care of something as heavy as a home that just had a fire loss is nothing to go up against without the proper training. Making a situation worse for homeowners and their families is enough to scar any reputation.

A home in Santa Rosa was recently scarred by a close call with an outlet fire that spiraled out of control. The family was lucky that they escaped to safety, but their belopngings couldn't Contacting your insurance company in a situation like this one described is ideal. Then, getting ahold of SERVPRO of Sonoma County NE is the next step. We will know what to do.

How do you know who to trust?

Knowing a company's history and reputation is crucial. This way, you can be sure your home is in good hands. Having just anyone enter your home is a sensitive topic, and all too often there can be mishandling of items or improper cleanup procedures. Or, there could be unseen damage that isn't handled, which can cost more money down the road and insurance doesn't tend to help when damage has been unhandled for months. Santa Rosa fire damage restoration technicians and job managers are available after just a few hours of a phone call. That's all it takes to get the best of the best in front of your home, ready to tackle the damage!

Windsor Fire Damage

4/26/2017 (Permalink)

Fire Damage Windsor Fire Damage Imagine trying to deal with this emotional situation all by yourself. Are you done imagining?Let us take on the mess.

You never forget a fire, and neither do we. The smell stays with you, until we clean it up!

Windsor fire damage is nothing new to us. Before we became SERVPRO of Sonoma County NE, we were cleaning up homes in Windsor and Healdsburg. 

Commercial cleanup

Fire damage can happen at any time, even to a business. It doesn't care if you have to pay the bills, feed your family, or maintain a safe work environment. But, we do care about these things, so we can work with you and your insurance company to get started on fire damage clean up and repair. 

Our board up service

We know most folks want to stay behind when their home has a major fire incident because they want to protect their property. Not only is this strategy not safe, but it isn't recommended. However, we have a solution for you! We offer a board up service so your home will stay protected from intruders and wind/rain/leaves, until your home can be property put back together and restored. 

Sonoma County sewage damage

4/26/2017 (Permalink)

Our sewage cleanup services

Typical sewage damage is due to a backup in a toilet. Sometimes, the backup can affect the bathbub due to the plumbing design. We always sanitize after every sewage damage clean up job, ALWAYS. We don't recommend anyone clean up sewage that doesn't have proper cleaning equipment such as high grade cleaner or PPE-if you have to ask what these are, you need to get a professional from SERVPRO.

Different categories of contaminated water

There are three levels of contaminated water-Category 1, 2, and 3. Category 1 deals with clean water, such as a leaking faucet or broken water supply line/pipe. Category 2 deals with mildly dangerous bacterial infested water, like toilet or dishwasher overfluw (no feces involved). The last category, Category 3, includes "flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth." 

Sewage cleanup for Healdsburg home

4/26/2017 (Permalink)

Healdsburg sewage cleanup: bacteria dangers


Bacteria buildup due to a sewage backup or spill not only smells repulsive and will leave scars on your nostrils, but the absorbtion of bacteria is very harmful on the human body.


If you have a sewage spill, cleaning it up yourself is NOT recommended. Raw sewage contains bacteria, parasites, and viruses which are incredibly harsh and possibly deadly. Gloves, body suits, and glasses are recommended to wear to avoid exposure.


Discard items contaminated


Any items that become contaminated by sewage or flood waters must be thrown out properly, not just in a standard dumpster or garbage can. To make things simpler and more thorough, contact SERVPRO of Sonoma County NE. We will work with your insurance company, as well as potentially any utilities who caused the sewage backup (this problem occasionally happens), so your home can be properly cleaned and sanitized. Healdsburg sewage cleanup workers are hard to come by; no one wants to deal with this type of mess. We are happy to make the sewage mess, smell, and frustration "Like it never even happened."

Mold damage in Santa Rosa areas

4/26/2017 (Permalink)

Soft spots on your roof, peeling paint, water dripping? WATER DAMAGE ALERT! What's the first thing you do?

First, make a call to your insurance company

Mold could either be growing now, or begin to grow, if your water damage situation isn't assessed immediately. 

Insurance companies have a certain way they conduct investigations. They want precision and detail with paperwork, an expert's involvement, and have timelines they use regarding water damage and drying. We can help them, and you, accomplish all this work by using our protocols. Our protocols ensure your home can be repaired, restored, and cleaned in a reasonable amount of time. We also do our best to keep costs down to a minimum, without compromising the integrity of your home or business.

The SERVPRO guarantee

We have certain guarantees regarding water and mold damage cleanup. After 30 minutes of calling us, a Project Manager will call you back to discuss your situation in detail. Then, after 4 hours, we will arrive on site at the location of damage (unless it's an emergency situation), and after 8 hours of evaluating the situation, we will have a scope of work to go over with you. Restoration isn't widely known by everyone, which is why we are the experts.

Smoke damage assessment in Healdsburg

4/26/2017 (Permalink)

SERVPRO is a Franchise system with over 1,700 independently owned and operated locations nationwide, as well as in Canada. We are able to assist with smoke, fire, and water damage. We are available 24 hours a day, 7 days a week, and our technicians are all trained to handle any type of disaster.

The information following should help with what you're experiencing if you decide to have SERVPRO of Sonoma County NE clean up your smoke damaged home:

1.) We will review the extent of smoke damage to your home

You and your adjuster will have the final say to the extent you want cleaned. We will always communicate with your insurance company about any Healdsburg smoke damage cleanup before starting it.

2.) We have special techniques for cleaning

We use different and state-of-the-art techniques to restore your home. We are able to restore windows, metals, floors, clothing, duct work, and crawl spaces. We are also able to prep for paint work, deodorize, and finish floors. Healdsburg smoke damage has nothing on us!

3.) Special items

Items such as heirlooms, jewelry, and other sentimental items will be treated with the best care. We understand the importance of these memories.

4.) Your home will ALWAYS be in the best of care with our technicians and project manager.

Maintaining health and safety of all people involved, as well as animals, is essential. 

5.) We can't authorize whether any items that are damaged beyond repair can be replaced.

Our duty is to preserve and protect your home as much as possible after damage. We believe in restoration before replacement, always.

We are sure you're going through a lot, and we are here to help restore your home as much as possible. Give us a call at 537-6635 for more information, or if you need smoke damage cleanup in Healdsburg.