Recent Posts

All Around Service

6/18/2018 (Permalink)

Building Services All Around Service This water repair project kept us busy for a few days last week
We are used to dealing with fire and water damage, so what may take months for a repairman or homeowners to tackle will take us just a few weeks, depending on the size of the loss. 

Cloverdale home repair is no news to us; just check out these before and after photos!

Besides, doing the work yourself may end up costing you more money. Since you already have enough to deal with, leave it to us. All you have to do is pick up the phone and call SERVPRO of Sonoma County NE.

Water damage repair

Believe it or not, we have gotten a lot of calls about water damage in Cloverdale, Healdsburg, and the surrounding areas. Leaky roofs are the first thing you notice because you feel those huge drops on your head, or you come home and the ceiling is on your floor. Even just watching the ceiling fall as you're on the phone with the insurance company is enough to give you a stroke. 

Our year round services

Wildfires kept us busy this last year, as well as frozen pipes. We try to remind everyone about fire safety and getting pipes insulated, as well as checking smoke alarms so they work year round. But, sometimes these things get forgotten with everything else going on in our lives.

Santa Rosa Fire Cleanup

6/12/2018 (Permalink)

We emphasize we are an emergency service company; however, a lot of folks are not aware of the types of services that can assist with Santa Rosa emergency fire cleanup, or other cleanup for that matter. We have gotten calls about fire damage that happened a month previously. We always offer to help, but sometimes there's not a whole lot we can do once fire damage has been sitting for a long time. 

Why you need to clean quickly

There are tons of reasons why smoke and fire damage can't sit after a fire has occurred. Odor could set in, smoke damage could eat away at materials, walls will be harder to clean and soot becomes caked and difficult to remove, even with our latest electronics.

Often, insurance companies take too long to approve of services, which means the process could be more expensive for the insurance company (if you have homeowners insurance). We have regular meetings by phone and in person with insurance adjusters who come on site to the home that has been burned. Everyone needs to be on board.

The restoration process that could be involved

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Cloverdale Sewer Damage

5/31/2018 (Permalink)

05/31/18

SERVPRO of Sonoma County NE has the ability to take a fresh look at a rotten situation in order to determine how to handle it best. No one wants to deal with sewage overflowing in their toilet or bathroom, but once it gets into the hallway and seeps into the floor and wall, you're not going to want to step foot into your home until someone has dealt with the issue and fixed the problem!

Step One

Call your insurance company and let them know you have Cloverdale sewage damage, and need cleanup done right away. They will walk you through the process of what, if anything, needs to be done before cleanup begins.

Step Two

Once you get the approval, call SERVPRO of Sonoma County NE at 707-537-6635 to schedule services and receive the best, most polite, most thorough care possible for your home!

We will advise you every step of the way, and you are welcome to call us any time with any questions or concerns. We are always here to help, 24/7.

Cloverdale Storm Damage

5/25/2018 (Permalink)

5/25/18

Our prep work for storm damage

The storms this year aren't unusual for what we've had to overcome in the past, but we still have our share of challenges! As individuals and a company, we work hard to overcome any obstacles within our crew or on a job. One of our biggest issues is being prepared for a bunch of jobs coming in at the same time, and then not having a lot of storm work for a while because we have so much sun! We do what we can according to the season and weather reports to prepare. This mess from a Cloverdale storm damage job was very common all over Sonoma County. Good thing we had all our equipment inspected and extra products on hand!

What can you do to prepare for storm damage?

Pruning your trees, as well as making sure dead trees are cut, is really important to do before a big storm hits. Strong winds can knock tree limbs into your windows or through your roof, allowing water to enter. Keep your gutters clear, be aware of shut off locations for your utilities and how to operate them, and get an annual roof inspection by a professional. They can check for loose shingles, the overall foundation of your roof, and other areas of damage. 

Water Damage in Santa Rosa

5/23/2018 (Permalink)

Water Damage Water Damage in Santa Rosa We had to use several of these air movers and even a dehumidifier for mitigation to get the house properly dry.

5/23/2018

Water will just dry, why worry about it?

You'd think that water would just dry quickly, especially with the kind of dry weather we've been having. However, this isn't always the case. Water has a way of traveling to places where it can't be seen; behind appliances, into cracks on the floor, or underneath furniture. Before you even realize there was a leak somewhere, there is rotting wood and the structure of your home has become compromised.

IICRC is a necessary credential

No one should mess with Santa Rosa water damage unless they are a professional with IICRC certification. IICRC stands for Institute of Inspection, Cleaning and Restoration Certification. This certification means that professionals will inspect, clean, and restore a home to industry and insurance standards. Plus, you get to return to a home that was properly treated and brought back to pre loss condition.

SERVPRO of Sonoma County NE is available 24/7, no matter what time of day, to help you overcome any water damage issues to your home!

Geyserville water damage-what to do?

5/11/2018 (Permalink)

Water Damage Geyserville water damage-what to do? Who wants to go without a floor for very long? We make sure that doesn't happen.

"Having SERVPRO around to get us back on our feet after such an inconvenience has turned them into LIFESAVERS. Thank you SO MUCH."-Janine, Geyserville CA

This is the kind of feedback we love to hear at SERVPRO of Sonoma County NE. The technicians for Geyserville water damage cleanup were ready to go as soon as the homeowner approved the work order. We gave her a scope of all work necessary to completely restore her home due to water damage from the crawlspace. Much of her flooring had to be removed. The affected parts of her home were then dried, sanitized, and repairs were completed. Since a claim was filed, we also worked with her insurance company and made sure all their questions were answered.

How do we get happy customers?

To get a response like the one above requires organization, communication, and reliable technicians. We take pride in every single area of our company, from our presentation to our performance. Otherwise, we wouldn't have happy customers like Janine.

Customers like Janine make us continue to work hard so we can handle any other Geyserville water damage issues.

Mold removal in beautiful Sea Ranch

5/11/2018 (Permalink)

Mold removal doesn't mean complete removal

Any company that says they can completely remove mold isn't being honest. Mold can never be completely removed because it's an organic substance that lives in our air, food, and homes. However, SERVPRO is capable of removing toxic mold and reducing its levels of toxicity so you can live among it and not be at risk. 

We are able to remove mold, clean and sanitize the area, and clean your contents if necessary.

We can also do what we can to prevent the mold from coming back. However, this technique depends on how the mold originated in the first place. We recently received a call on the coast about a skylight that had been leaking; some mold then appeared on the wall. Some issues are up to a contractor or construction company to fix. Sometimes, the mold damage is due to a previous leak that was fixed, but the mold wasn't cleaned up or the water damage hadn't been promptly dried.

Don't risk your beautiful home, let us help you figure out the cost and help you file a claim if necessary. We are here to help, always.

Santa Rosa storm damage

5/11/2018 (Permalink)

Storm Damage Santa Rosa storm damage Water getting everywhere!

Storm damage affecting your home

Shingles are to remain on a roof for a reason; they keep your home insulated and allow water to run off the side. Your gutters function the same way. If one of those is malfunctioning, your ceiling may collapse or a slow drip will form, and you have to prepare for the inevitable; calling your homeowners insurance company!

Being consistent with insurance coverage

Insurance companies are incredibly particular about flood insurance, water damage, fire damage, and even damage sustained by wind. There may be cases when you don't have coverage. Be sure to update your policy every year, if not every season, if you live in an area with unpredictable weather.

Storm damage accrued this winter

The wind and water that went all over the place in Sonoma County wreaked havok this winter, and even in the spring. Storm damage in Santa Rosa required emergency flooding restoration services. We had calls come in on weekends; weather was especially stormy in Santa Rosa, as well as surrounding counties. Even when we have our down time at our warehouse, we are getting prepared for anything big that may hit. Murphy's Law applies here-whatever can happen will happen! (But it didn't take into account our super awesome work ethic!)

Past flood damage in Windsor

5/2/2018 (Permalink)

Storm Damage Past flood damage in Windsor Our technicians know how to check for moisture, which is critical when monitoring an area that needs to dry. We need to know how much drying is left!

All kinds of water damage

During the winter 2017/2018 season, we had numerous calls about water damage, whether from inside or outside the home. Despite the weather being mostly dry the past few weeks, moisture can still be in the air. Overnight frost, even the slightest, can also lead to condensation, and facilitate water damage. Most recently, we’ve had calls about the Windsor flood damage. Heavy rains mixed with hours of rain fall equal major disasters that may seem overwhelming to manage. The Healdsburg and Windsor areas were affected a lot due to their location on the valley floor.

Ways we can help

Attempting to do it yourself due to money concerns may lead to more money concerns and no fixed home. We are in this business because we want to help others restore their sentimental items. We also appreciate your business, and work with insurance companies such as Farmers, American Modern, Safeco, AAA, State Farm, The Hartford, and many others. Insurance companies are there to give you help when you’re in a bind, and we can make sure to follow their policies so your home can get the treatment it deserves.

Pre loss condition is our goal, as well as the least expensive option to keep your insurance company happy. However, least expensive doesn’t necessarily mean cheap. We have been able to find drying techniques, cleaning techniques, and easier ways to use equipment so fewer resources are required to restore your home.  We can help you get on your way!

Healdsburg water damage cleanup services

4/25/2018 (Permalink)

We are PREPARED.

Flood season has been up and down this year, and we know having something go down can make doing business really hard. Whether internet service is disrupted or vehicles need maintenance, or coworkers are ill, we've experienced it all. 

Water damage has the same effect on a business. You can't help your customers due to the damage and have to keep everyone's safety in mind. Sewage, fire, water, or mold can appear out of NOWHERE. Do you feel stuck and unsure of how to keep everything on board?

We are WAITING.

SERVPRO of Sonoma County NE will respond to your first phone call in less than an hour, and we can show up in less than four hours to perform Healdsburg commercial cleanup services, no matter what time of night.

You may get a call from one of your workers about a major water leak that has ruined a lot of inventory. You already have the added frustration of lost profit, and what if no one was available to help prevent even more loss? What would happen to your business, to your income, to your livelihood?

We will HELP.

Since we are available 24/7 and make every effort to have our equipment on standby, a call at 3 AM won't bother us. We know water damage, or even sewage spills, don't care about your schedule or availability. That's why we make ourselves available.

Give us a call; let us know what restoration services you need! 707-537-6635