Recent Posts

Prepare for storm damage in Geyserville

9/12/2017 (Permalink)

Our experience with storms

SERVPRO employees have no problem working in the rain! We've had countless interactions with different weather conditions-blistering heat, freezing cold, dead of night (well, that's not a weather condition, but you get the idea)-and we've powered through because of the importance for the customer. Each day that we don't work on a water damaged home could be tens or hundreds of dollar spent that isn't NECESSARY.

Sonoma County storms

Although we have only been doing continuous active work in Sonoma County, we have previously come across dozens of storm jobs. El Nino kept us busy last year as Geyserville storm damage took up most of our time. We have worn special suits to crawl under houses during the rainy season. Even with severe water damage and leaks, we aren't afraid to get dirty. When it's absolutely necessary, we want to do everything possible. 

Fire damage repair in Windsor

9/11/2017 (Permalink)

Having to deal with fire damage repair doesn't sound like fun. Wouldn't it be helpful if you knew you could avoid dealing with fire damage repair for your Windsor home?

Below are some helpful tips and some advice on how to prevent fire damage and deal with fire damage if it does come:

1.) Trim your trees

This chore needs to be done before the summer heat hits. However, if it's summer already and you still haven't done it, take care of it at night or on a day that isn't too hot. Sparks from fuel operated or electrical equipment is all that's needed to start a fire.

2.) Keep a 100 ft. defensible space around your home

We can't stress enough, and neither can the fire department, on the importance of having at least a 100 ft. space around your home that is free of debris, dry brush, tree branches, or dry leaves. These are kindling for fires, and disposing them properly or keeping them away from your home will help prevent a house fire mishap. 

If you do have fire damage, here is the advice we'd like to give:

1.) Call your insurance company right away

Every house should have homeowners insurance, or renters should have renters insurance to protect their belongings. We cannot stress this enough; the cost is very minimal, but the loss of your stuff if you don't pay $12 a month for insurance is very high. Keeping up to date on your renters insurance policy every 6 months to 1 year will also ensure you have proper coverage. 

2.) Keep out of the home after a fire.

Your safety is at a huge risk if you enter your home before an investigation and safety inspection has been conducted. You also may be breathing in toxic smoke.

3.) Call SERVPRO of Sonoma County NE!

We will stay out of the fire department's way as they finish their work, and we can assist you in filing a claim. We may also be able to help you decide whether you should, or need, to file a claim depending on the estimated cost of fire damage repair. 

For more information on our services, be sure to check out our fire damage restoration page. 

Geyserville house fire repair and cleanup

9/8/2017 (Permalink)

Fire Damage Geyserville house fire repair and cleanup Restoration made a huge difference in this house fire caused by a wall heater.

What did people do before restoration companies?

We can't imagine not being there for people way back in the day, but at one point SERVPRO didn't exist. The company has only been around since the 1960's. We imagine that before SERVPRO was around (as well as other restoration companies-we admit, we're not the only one!), people did what they could to mask odors, get rid of "damaged" goods (things that could be repaired but weren't), and ultimately spent more money.

How has restoration helped people today?

Instead of painting over smoke damage in a Geyserville house fire cleanup, we removed the smoke damage through good old-fashioned hard work. We also restored some furniture, paintings, and even took care of the laundry. We also saved the family thousands of dollars in demolition and reconstruction because we believe every little penny counts in these situations!

Geyserville fire damage repair

9/8/2017 (Permalink)

Fire Damage Geyserville fire damage repair This apartment was restored as much as possible, and made livable for the tenants.

Renters insurance and protection

If you're a renter, having renters insurance is incredibly important. The owner of the building where you rent space may have insurance for the structure, but how will you replace your belongings? Paying $15-$25 a month to replace your belongings in case of a fire or water damage loss is a LOT cheaper than having nothing for months as you scramble to replace things you really need. Clothes, furniture, food, and kitchen appliances can be pricey if you have to buy them all at once.

Apartment fire

This Geyserville apartment, along with a few other ones, caught fire in the middle of the night. We received the call, and got things ready really early in the morning. We spoke with the owners, allowed fire inspectors to finish their investigation, and put together a game plan. Our services for this job included moisture reading, demolition, and cleaning of renter's contents. Fire damage repair and content restoration can be pretty extensive. Our project lasted almost a month, and the apartments looked better than ever when we were finished!

Santa Rosa fire damage repair

9/8/2017 (Permalink)

Fire Damage Santa Rosa fire damage repair This apartment was restored as much as possible, and made livable for the tenants.

Renters insurance and protection

If you're a renter, having renters insurance is incredibly important. The owner of the building where you rent space may have insurance for the structure, but how will you replace your belongings? Paying $15-$25 a month to replace your belongings in case of a fire or water damage loss is a LOT cheaper than having nothing for months as you scramble to replace things you really need. Clothes, furniture, food, and kitchen appliances can be pricey if you have to buy them all at once.

Apartment fire

This Santa Rosa apartment, along with a few other ones, caught fire in the middle of the night. We received the call, and got things ready really early in the morning. We spoke with the owners, allowed fire inspectors to finish their investigation, and put together a game plan. Our services for this job included moisture reading, demolition, and cleaning of renter's contents. Fire damage repair and content restoration can be pretty extensive. Our project lasted almost a month, and the apartments looked better than ever when we were finished!

Santa Rosa water damage repair

9/7/2017 (Permalink)

Water Damage Santa Rosa water damage repair A fallen ceiling is no joke; dealing with water damage is bad enough.

Would you know who to call if you had a ceiling falling?

Well, we would hope the first thing you would do would be to leave the room so the ceiling doesn't fall on you. Second, your insurance company would definitely be a phone call to make. But, who is going to help you get back into your home, and make it a safer place to live? SERVPRO of Sonoma County NE has been helping families with Santa Rosa water damage repair since 2015. Since then, we have helped hundreds of homeowners file claims, talk with their insurance companies, repair their homes, get their contents cleaned and put back, and ultimately keep the bill as low as possible. We have been helping Lake County residents with water damage as well. 


Doing the repair work yourself isn't a bad idea, but your home is a huge investment. Are you able to restore it to industry standards, health standards, and your comfort's standards?

Guerneville fire damage loss

8/30/2017 (Permalink)

Fires are popping up in Sonoma County as we update our fire tips for the week. Whether it's a fire due to the heat, chemicals being mixed, matches, or someone attempting to cook their first turkey, fires happen constantly and in differing levels of severity. 

Although the severity of some wildfires are out of our control, there are things you can NOT do to prevent fires (think Smokey the Bear):

Lighting cigarettes while driving

Many people on the go have the bad habit (derived from an already bad habit) of smoking as they drive. Many drivers light their cigarette as they are driving, which can be as dangerous as texting. Practicing safe multitasking in the car is essential; avoid it as much as possible. Cigarettes can be dropped, your clothing or car could catch on fire, and lit cigarettes are often flicked out of car windows into dry grass areas or areas with chemical spills from vehicles. THIS IS INCREDIBLY DANGEROUS AND AVOIDABLE. Avoiding more Guerneville fire damage is essential as we get into the summer season. 

Leaving BBQ's and ovens unattended

Summer means swimming, BBQ's, Fourth of July, more cooking and cleanup, and potentially more fires. One of our number one tips for those who want to enjoy the summer, and not deal with your insurance claim due to a house fire, is to not leave your BBQ pit or grill, or your oven, unattended. You may get distracted, forget, or accidentally cook your food too hot, which can increase the intensity of a fire.

Keep an eye on those flames so they don't get out of control! Follow this link for more tips on dealing with fire damage safely

Santa Rosa fire damage remediation services

8/30/2017 (Permalink)

We don't like change; when something devastating hits us, it flips our whole world upside down and we don't know what to do from day to day. We have to make long term plans, yet are told to take things a day at a time. Whether you've experienced a death in the family, a major illness, or a fire, you know what being under stress feels. Santa Rosa fire damage remediation has been known to be stressful due to the price of restoration and reconstruction, as well as the time it takes you away from your life. We have everything you need in a fire damage restoration company. 

Getting help in all the right areas

Usually, finances and a place to sleep are the first things that strike a family as issues when their home has been overtaken by a fire. There are programs and communities that help provide for these resources, and communicating your needs is essential. Depending on your insurance policy (homeowners insurance, that is), you may be able to get help with bills, food, temporary housing, and even rebuilding. But, if you don't have homeowners insurance right now, GET IT. Contact your agent and sign up! It's incredibly inexpensive, depending on how much you decide to insure. 

Communication with your insurance company

A lot of people may feel intimidated about calling their insurance company; they may be afraid of being denied, not being able to file other claims, or their rates increasing due to an event that may or may not have been their fault. We can help you ask the right questions with your insurance company. We encourage everyone to file a claim if a significant amount of work needs to be done, and it's above your deductible. Getting an estimate and inspection from a SERVPRO Project Manager would be the first step; we can ultimately help you decide whether you should file a claim, and we remain in contact with your insurance company until the job is finished. 

Fire damage in Santa Rosa-what to do?

8/28/2017 (Permalink)

Fire Damage Fire damage in Santa Rosa-what to do? This apartment complex fire was caused by a household appliance. Thankfully, no one was hurt.

The first steps

Do you know what you would do in the face of absolute devastation after having your house catch fire? Who would you even call so you can get back into your home? Most people don't have extra houses floating around, so you would do what you could to make the best of the situation. 

Pictured below is one of our worst case scenarios. An apartment complex caught fire in Santa Rosa over the weekend. Several units were affected, as well as the families that resided in them. We are working with the owner to deal with the aftermath, as well as the insurance company, so this building can get back to functioning. 

In the meantime

Keeping in contact with any project managers involved in your project is essential. They can hep you more quickly and get the paperwork process squared away with you and the insurance company. Because our business is so specialized, there is no such thing as too many questions or too many phone calls. Each situation is unique with its own circumstances.

The best advice we can give you today is to call us if you have fire damage! 537-6635 is how you can reach us 24/7.

When dealing with fire damage in Santa Rosa-how can we help?

7/24/2017 (Permalink)

Fire Damage When dealing with fire damage in Santa Rosa-how can we help? Even with fire damage, we also repair the water damage from the fire department, and have to check for moisture throughout the entire structure.

House fires can be absolutely devastating, and really throw a wrench in your day to day living. There's a lot of business to handle-temporary housing, getting belongings fixed, renting a dumpster for items that didn't survive the fire, dealing with the insurance company, and taking time off work (which means less income during a time you really could use it).

That's a lot to handle for one family. SERVPRO can help with at least part of it. Our communications with insurance companies regarding house fires all throughout Sonoma County happen on the regular. Our job list is constantly growing, so we adjust according with our staff members and pieces of equipment. As long as we are organized, we can accommodate any situation!

If you have experienced a fire in your home, give us a call right away and we will get to work. 537-6635 can reach us directly, 24/7, no matter what happens!