Recent Posts

Storm damage is upon us

4/10/2018 (Permalink)

Storm Damage Storm damage is upon us Water damage traveled up to the ceiling and door frame of this home, requiring partial demolition, as well as water extraction and drying.

Cloverdale storm damage

Some homeowners may be saying that they thought they had extra time before big storms may hit. However, with California weather, we have been dealing with a lot of ups and downs, and so much unpredictability. Because of the back and forth nature, we make ourselves available at a moment's notice. We expect storm damage in Cloverdale this season due to the structure of the valley in Sonoma County. Water piles up on the bottom floor, and all the surrounding homes and business get the brunt of it. 

SERVPRO's 24 hour emergency service

Due to the untimely manner of fire, water, smoke, and mold damage, we are a 24 hour emergency service company. We can come to your home at 2 PM or 2 AM to board up your home and create a more secure area, or we can start extracting water due to a toilet overflow. Cloverdale storm damage never stops us! We have equipment and technicians on standby at all times to make sure you get the service you need when you need it.

 Don't hesitate to call, we promise it doesn't bother us! What bothers us is people having to pay more for restoration services because too much time was wasted not responding to the situation.

707-537-6635 is our contact info, for any time day or night.

Santa Rosa mold removal assistance

3/29/2018 (Permalink)

Mold Remediation Santa Rosa mold removal assistance After we entered the attic, we kept as much of the hallway floor contained because of these mold spores potentially spreading.

Any company that claims they can remove mold 100% is lying to you. The truth is, mold can NEVER be 100% completely removed because it is in fact a living organism. Mold spores live all around us, inside and outside our homes. However, if enough mold spores multiply and collect in the same area, you start to notice fuzz and a strong odor. If it's in your house, you should definitely call a professional mold cleanup company. In the dictionary, the word might as well be SERVPRO.

We don't hesitate to clean up mold, we just prepare for it with personal protection equipment, supplies to set up containment, special equipment to clean and deodorize the air, and best of all, we let you know about the entire process before we begin. This way, you are informed about the cleanup process!

In this Santa Rosa home, containment was set up and all other doors were closed to prevent any more spread of mold spores. We kept close contact with the owners because they were out of town, and we never hesitated to keep in contact with the insurance company who was supervising the claims process.

Let us know TODAY if you need mold removal assistance! 707-537-6635

Water damage restoration for Cloverdale properties

3/19/2018 (Permalink)

Water Damage Water damage restoration for Cloverdale properties In this Cloverdale water damage restoration project, we had to rip out the wall and tub out of a bathroom due to a leaking pipe.

Most people think they may know, but not having all the information can lead to expensive mistakes.

Water likes to travel; would you want it traveling from your kitchen to the back bedroom down the hall? Most people wouldn't, but most people don't have the education needed to decide when water can be cleaned up without professionals. We can provide education on where the water damage loss occurred, how far it's traveled, which walls and floors are wet, and whether the saturation is enough to cause rot or further damage your home.

The work on this home was quite extensive

Water had spread from the laundry room to the bathroom in this home, and both rooms had to be dried and reconstructed. Insulation and sheet rock was pulled so the area could be properly dry. Drying the outside of the surface doesn't get what has already soaked through. Water can soak through furniture, walls, sheet rock, wood, insulation, and even through light fixtures. Don't let it get away with ruining your home!

Give the professionals at SERVPRO of Sonoma County NE a call, we will take care of your home and make the water damage "Like it never even happened."

Our latest biohazard remediation project

3/19/2018 (Permalink)

Commercial Our latest biohazard remediation project It only took us a few hours to make this location as good as new, and even better.

We were recently contacted regarding biohazard cleanup needed at Epicenter in Santa Rosa, the newest sports and entertainment location for Sonoma County. We would hate to see a location like this one get shut down because of a little BIOHAZARD! We went in and took care of the work as quickly as possible. 

Flood waters can carry pathogens and diseases, since we don't know the exact source of the water or from where it flowed.When we received a call at 11PM for the fitness area at Epicenter, we responded right away to extract and clean/disinfect the entire area that was affected. 

Before you freak out about a water loss, think about your options. Call your insurance company and ask for their advice. We work with most insurance companies, and are sure they have referred at least one of their customers to their local SERVPRO. SERVPRO of Sonoma County NE is a company right in your neighborhood you can trust!

Fire damage cleanup available in Geyserville

2/14/2018 (Permalink)

Fire Damage Fire damage cleanup available in Geyserville It's hard and emotional to digest what's happened to you home; we perform board ups so nothing else happens to it.

What is the process of fire restoration?

We start by securing your property with the boarding up of broken windows, exposed walls and the roof, and any other area in order to prevent animals or intruders from invading your home. We routinely perform this procedure on all jobs, including ones in rural Geyserville. 

Depending on the time of day, technicians can start carefully removing contents from your home and evaluating the structure, as well as putting together a scope of the work involved. This scope is for you so you know how your home is going to be put back together.  Regarding contents, almost anything can be cleaned or deodorized.

Once restoration work starts

While your home is having the soot removed, our equipment is working on getting the structure dry. Most building materials can have water extracted, and then our specialized equipment will effectively dry the remaining moisture. We don’t want to wait too long to start removing water; it can be incredibly corrosive and cause secondary damage to your home, as well as your contents.  

Commercial cleanup due to water damage in Santa Rosa

12/7/2017 (Permalink)

We've had a lot of water losses and Santa Rosa commercial cleaning needs recently. This is due partly to faulty roofing. A lot of ceilings are collapsing due to the weight of water, lack of drainage, or poorly placed shingles. 

Preventing water damage in commercial buildings

Having sudden damage, especially during business hours, can be very taxing. You may not lose your customers, but you could lose business for at least a couple weeks (or even months) if you don't get a handle on the loss. You wouldn't want any customer injuries while repairs are being made! Some businesses opt for us to work during non-business hours, or on the weekend depending on the type of business. We've had offices all of a sudden flood, or ceilings fall due to water damage. 

Is there a commercial job we can't handle?

Historically, no. We've had a few major buildings/properties in Sonoma County experience natural and man made floods. We have been on site within a few hours, with our crew ready to go. We also contacted other SERVPRO franchises to assist. That's the benefit of working with SERVPRO; you have access to dozens of workers on short notice if necessary!

Ukiah water damage on social services building

12/7/2017 (Permalink)

Social Services building floods in Ukiah

We had a huge water loss happen in the heart and center of Mendocino County. The Ukiah Social Services office flooded over a weekend, and wasn't discovered until a few days later. We got on the ball right away after getting a call at 11PM on a Sunday night. Our crew worked until the early morning hours, and then came back to work every single day from 7 AM to 5 PM for two straight weeks until the entire building was dried!

Ukiah Daily Journal writeup

We were given a nice snapshot in our local paper about our hard work, and we feel incredibly appreciated. Our technicians really get together and work as a team to get things done right-demolition, drying, containment, and communication-the first time!

Mold remediation completed in Cloverdale

11/14/2017 (Permalink)

Mold Remediation Mold remediation completed in Cloverdale Would you dare to touch this stuff? Certain insurance policies cover this type of loss, so let us deal with it.

How bad can mold growth get?

Often, mold can be rather easily to clean up, depending on which surface it's growing. Bleach and a scraper is used on windowsills when there is frequent condensation or growth in bath tubs. This problem happens often due to water sitting and bacterial growth.

Mold removal mistakes that happen often

If one doesn't do research before starting a mold removal project and instead attempts to remove out of desperation, mistakes can be made which just lead to frustration. 

One of the biggest mistakes of performing demolition is not removing dust and debris. Mold spores can still remain on these particles, and will spread much more quickly if not cleaned up or removed right away from the home.

Another major issue is using bleach to spray. While this method does sound appealing because bleach is a common germ killer, killing mold doesn't eliminate it. Even if a mold is dead, it can still remain toxic. Using bleach is potentially dangerous if you're not in a well-ventilated environment. Furthermore, the material being essentially bleached will most likely become ruined. 

What is a better alternative?

SERVPRO of Sonoma County NE has experience in Cloverdale mold removal, which has been necessary more recently due to the on and off wet season, as well as humidity. We are a company of experts in water damage restoration, mold damage remediation, and contents cleaning. We can get your home, and your memories, restored as good as new!

Removing mold is 99% effective-Healdsburg cleanup

11/14/2017 (Permalink)

Mold Remediation Removing mold is 99% effective-Healdsburg cleanup How tempted are you to just rip out this wall? We would be too.

Healdsburg mold removal services available

There are other companies in the Sonoma County area that can clean up mold, but can they clean it up well, thoroughly, and completely? Any company, but one that has proven its reputability and has up to date training shouldn’t retain this kind of service.

Positive review on our services

"I was astounded with the wonderful level of professionalism that I saw with SERVPRO. They told me every step of the process and kept in touch with me from day one. They are really top-notch people! KEEP IT UP!" This review came from Michael Bentley in Healdsburg. His home pictured below was affected by mold, and his insurance agent recommended our services. We may be newer in the area, but we carry our expertise from the surrounding counties of Lake and Mendocino. We have been in business for 5 years and our technicians have at least 10 years training and experience. We believe everyone can benefit from our services, and we strive to be the best we can possibly be. 

Give us a call today for help with Healdsburg mold removal. We will explain the process, find the cause, remove the mold, and help you work with your insurance company on replacing any items. 

Windsor mold damage-how can we help?

11/14/2017 (Permalink)

We received a call recently about a homeowner who left the country for a few weeks and came home to discover mold had grown up her kitchen and living room walls. The water was left on while she was away, and a leak had started.

What a way to be welcomed home! Not knowing the type of mold that is growing is dangerous, as well as possibly other presence of bacteria. Dealing with it yourself isn't recommended. What are some of your choices?

1. Call your insurance company

This could be one of the best choices you ever make! Depending on your policy, mold damage removal can be covered if it was due to a water pipe leak, broken appliance, leaky roof, etc. They can help alleviate the pain of the cost. After all, that's why we have homeowners insurance. Also, any contents that have beena affected can be replaced if needed. 

2. Call SERVPRO of Sonoma County NE

We are right in the Windsor area, we've dealt with many mold issues, especially on the coast. We are part of a Franchise, but we're independently owned and operated so we can serve the needs of our county. Our owner has been a member of the community for 3 decades, and all our technicians are trained to handle all sorts of dangerous removal situations. No Windsor mold damage will keep us away! We are also IICRC Certified, which means we adhere to the highest standards in our industry of cleanup and restoration.