Recent Posts

Windsor Commercial Flood Cleanup

7/13/2018 (Permalink)

Water damage and flooding make for a quick call to SERVPRO, 537-6635

A Windsor office called us first thing last Saturday morning about a flood several inches of water tall. SERVPRO came in and extracted all the water, and made sure to dry out the affected rooms. When the owners called for our services, they asked for some advice on what to do until SERVPRO arrives to start the cleanup.

Here are some tips you can use if you face a water cleanup situation:

  1. Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  2. Turn off circuit breakers for wet parts of the building, when access to the power distribution panel is safe from electrical shock.
  3. Shut off the source of water if possible or contact a qualified party to stop the water source.
  4. Remove as much excess water as possible by mopping and blotting.
  5. Be sure to not use any electrical appliances.
  6. Pick up books, newspapers, magazines or other colored items on wet carpets or floors. This can cause staining.
  7. Do not enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.

707-537-6635 will reach us 24 hours a day, 7 days a week!

Santa Rosa Commercial Water Damage

7/12/2018 (Permalink)

Commercial cleaning 

Running a business is a lot of hard work, with licensing, getting your products, paying employees, dealing with customer complaints, the trends and fads of the market, and all the paperwork! The LAST thing you need is to worry about fire, water, mold, or bio-hazards affecting the way you run things. You have a family to support, and customers to serve.

Services for commercial jobs

We offer the same services for commercial businesses as we do for residential; commercial water damage removal is no exception. We offer bio-hazard removal, vandalism repair, dry outs, contents cleaning, upholstery repair, and ozone cleaning. If a new situation presents itself, we find new ways to assist or get trained in new techniques. We are universal with cleanup and restoration, and will add more to our plate if it means we can serve our community.

If you're not sure about a service we can provide, give us a call. Even if we aren't able to assist, we can refer you to someone who can. We want to be helpful in every way possible! 

Healdsburg Flood Damage

7/12/2018 (Permalink)

Healdsburg flood damage

Although we are not seeing or feeling any rain at the moment, homes can still feel the effects of flood damage after a storm. Some areas in Healdsburg are known year round as flood zones, and warnings/safety measure are put into place to ensure people’s safety. Even with all the preparation, some things can’t prepare you for Healdsburg flood damage.

Common misconceptions about water damage

One of the most common myths about flood damage is that you don’t need a separate insurance policy. Homeowner’s policies do NOT cover flood damage. Even though this is California, which floods a lot, you should most definitely purchase flood damage coverage from your insurance company during the winter season.

We also recommend not touching carpet after a sewage or flash flood loss. Diseases and contaminants could have affected your carpet, especially with a sewage loss, and saving carpet after a loss like this is not recommended. It’s incredibly unsafe and unsanitary. We as a restoration company would remove the carpet and restore the subflooring. We would also apply disinfectant to make sure the area is sanitized.

Why we want to help

We get many calls from customers wanting to rent our equipment to complete the water damage removal themselves. However, if you don’t know the extent of the water damage, where it’s coming from, or the class of water, you should not do this on your own. If you don’t even know what the classes of water are named, you definitely need to seek the help of professionals. We can appreciate the frustration of having to deal with this stuff all on your own, but we have been taking care of storm and flood damage for many years and are used to most situations that arise.

Guerneville Mold Removal

7/12/2018 (Permalink)

Why is black mold so dangerous?

Black mold needs to be taken seriously, but many homeowners are quick to label something black mold, or assume its toxicity. Black mold isn't necessarily toxic or deadly.  It could be another material, organic or inorganic, and all mold should be tested before being handled if the type of mold isn't obvious. There are over 100,000 differently types of mold, and some are even edible! But, we don't recommend eating any mold unless it's something bought fresh at the grocery store.

Common types of mold

According to, there are several types of mold that can be found in your home. They come in a variety of colors, including orange, green, blue, and black. Sometimes, we have gotten calls about wispy white mold. Some of the commonly known strands of mold include aspergillus, cladosporium, stachybotrys atra-also known as black mold. Some molds only grow on certain surfaces. Cladosporium can grow on toilet tanks and painted surfaces and aspergillus grows on food and in air circulation systems. 

Let us handle your Guerneville black mold removal. The internet is full of misinformation; we would rather that you get your information from a trusted source!

Santa Rosa Water Damage Cleanup-We are a proud company!

7/12/2018 (Permalink)

Santa Rosa water damage repair project

There is no sense in not responding to water damage; the longer you wait, the more expensive and problematic your situation will become. You need to have dependable professionals help you get your home back to pre-water damage days quickly and carefully. Otherwise, you may have more of a cleanup job.

What happens if you go cheap?

Going cheap in the short term will affect you in the long term. Do you want to pay twice as much to get  your home repaired just because you don't want to deal with the problem? Of course not. This is why there are people in your very community that can help.

Turn to SERVPRO of Sonoma County NE for immediate help!

Those people wear SERVPRO gear very proud, drive in bright green cars, and carry a sense of pride and confidence wherever they go to help someone in need. Santa Rosa water damage repair jobs aren't easy, and they happen often. Whether it's a leaking dishwasher, a kitchen grease fire, or a broken water heater, SERVPRO has seen and heard it all. There have been many unique situations, which have prevented homeowners from getting help. There is no need to wait. Give us a call as soon as the fire is out, or as soon as the water is turned off, and we will take care of you and help you file an insurance claim if this action will benefit you financially. 

Geyserville Water Damage

7/9/2018 (Permalink)

"Having SERVPRO around to get us back on our feet after such an inconvenience has turned them into LIFESAVERS. Thank you SO MUCH."-Janine, Geyserville CA

This is the kind of feedback we love to hear at SERVPRO of Sonoma County NE. The technicians for Geyserville water damage cleanup were ready to go as soon as the homeowner approved the work order. We gave her a scope of all work necessary to completely restore her home due to water damage from the crawlspace. Much of her flooring had to be removed. The affected parts of her home were then dried, sanitized, and repairs were completed.

How do we get happy customers?

To get a response like the one above requires organization, communication, and reliable technicians. We take pride in every single area of our company, from our presentation to our performance. Otherwise, we wouldn't have happy customers like Janine.

Customers like Janine make us continue to work hard so we can handle any other Geyserville water damage issues.

Geyserville Basement Flooding

7/6/2018 (Permalink)

Even basement floods can affect the upper floors of your home. Geyserville basement flooding has been on the rise with busted water heaters. Unfortunately, this location is the number one location to keep family momentums, photo albums, and memories. No one wants those ruined!

Sonoma County projects

We've had many previous jobs during the stormy season. Santa Rosa, Geyserville, and Cloverdale have all had either fires or water damage due to the recent storms. We don't pick and choose which fire or water jobs to do, but as long as we can provide the service. We don't have to travel far, we are right in the area, and remain competitive with our customer service and insurance company communications. 

Windsor Crime Scene Cleanup

7/2/2018 (Permalink)

We have seen and heard of a lot of crime in the Sonoma County area due to the Valley Fire and other natural disaster distractions. However, there can also be other instances of crime that involve biohazards, vandalism, and arson. Local law enforcement, including police and sheriff, have contacted us personally during the instance of a homicide, suicide, vandalism, meth lab explosion, or discovery of a marijuana indoor growing operation. These are sensitive situations, and require our complete, 100% devotion and care. We wouldn’t want to be careless and put our crew, or the homeowners, in danger!

 We are known as a Windsor crime scene cleanup company! These types of jobs are unique, and not an everyday occurrence, thank goodness, but we are around if and when needed!

Geyserville Sewage Cleanup

6/25/2018 (Permalink)

Biohazard Geyserville Sewage Cleanup We figured a close up shot would be a little nauseating-this is before clean up, most of the damage was in the shower.

Gross, disgusting, icky-who's going to deal with it?

While most people can physically clean up a sewage mess-despite how unsettling it can be-doesn't mean the area will be clean. Just because the mess is done, doesn't mean the germs are. Geyserville sewage damage jobs are one of our most tedious (yet still performed) services. We follow health protocols, drying requirements, and want to make sure the area is sanitized and odor-free.

Geyserville sewage cleanup project

A very distraught homeowner called us after their sewer line backed up through their shower and toilet, leaving an incredibly dirty mess. Water from the mess traveled down the hallway (water travels through most materials, such as carpet, wood, and sheet rock), and the smell was unbearable.

Not wanting to risk anyone's health, the homeowner called SERVPRO of Sonoma County NE by the advice of their insurance agent. Call us today at 707-571-8333

All Around Service

6/18/2018 (Permalink)

Building Services All Around Service This water repair project kept us busy for a few days last week
We are used to dealing with fire and water damage, so what may take months for a repairman or homeowners to tackle will take us just a few weeks, depending on the size of the loss. 

Cloverdale home repair is no news to us; just check out these before and after photos!

Besides, doing the work yourself may end up costing you more money. Since you already have enough to deal with, leave it to us. All you have to do is pick up the phone and call SERVPRO of Sonoma County NE.

Water damage repair

Believe it or not, we have gotten a lot of calls about water damage in Cloverdale, Healdsburg, and the surrounding areas. Leaky roofs are the first thing you notice because you feel those huge drops on your head, or you come home and the ceiling is on your floor. Even just watching the ceiling fall as you're on the phone with the insurance company is enough to give you a stroke. 

Our year round services

Wildfires kept us busy this last year, as well as frozen pipes. We try to remind everyone about fire safety and getting pipes insulated, as well as checking smoke alarms so they work year round. But, sometimes these things get forgotten with everything else going on in our lives.