Recent Water Damage Posts

Geyserville Flood Damage

8/6/2018 (Permalink)

Geyserville Flood Damage

Sonoma County was hit with a lot of flooding last couple years, predominantly in the Windsor and Healdsburg areas. Are you prepared?

There are ways to minimize flood damage

Having clean rain gutters, repairing holes in roofs, and insulation of pipes will all prevent heavy water damage. During the colder seasons, pipes tend to freeze and break much more often. Even a small trickle of water in the upstairs bathroom can prevent water from freezing. While replacing old pipes may be a pain, the bigger pain would be replacing all the furniture, dry wall, and flooring due to water or flooding damage.

If you experience Geyserville flood damage this winter, be sure to give SERVPRO of Sonoma County NE a call. We are prepared for the season, and available 24/7!

Santa Rosa Water Damage Cleanup-We are a proud company!

7/12/2018 (Permalink)

Santa Rosa water damage repair project

There is no sense in not responding to water damage; the longer you wait, the more expensive and problematic your situation will become. You need to have dependable professionals help you get your home back to pre-water damage days quickly and carefully. Otherwise, you may have more of a cleanup job.

What happens if you go cheap?

Going cheap in the short term will affect you in the long term. Do you want to pay twice as much to get  your home repaired just because you don't want to deal with the problem? Of course not. This is why there are people in your very community that can help.

Turn to SERVPRO of Sonoma County NE for immediate help!

Those people wear SERVPRO gear very proud, drive in bright green cars, and carry a sense of pride and confidence wherever they go to help someone in need. Santa Rosa water damage repair jobs aren't easy, and they happen often. Whether it's a leaking dishwasher, a kitchen grease fire, or a broken water heater, SERVPRO has seen and heard it all. There have been many unique situations, which have prevented homeowners from getting help. There is no need to wait. Give us a call as soon as the fire is out, or as soon as the water is turned off, and we will take care of you and help you file an insurance claim if this action will benefit you financially. 

Geyserville Water Damage

7/9/2018 (Permalink)

"Having SERVPRO around to get us back on our feet after such an inconvenience has turned them into LIFESAVERS. Thank you SO MUCH."-Janine, Geyserville CA

This is the kind of feedback we love to hear at SERVPRO of Sonoma County NE. The technicians for Geyserville water damage cleanup were ready to go as soon as the homeowner approved the work order. We gave her a scope of all work necessary to completely restore her home due to water damage from the crawlspace. Much of her flooring had to be removed. The affected parts of her home were then dried, sanitized, and repairs were completed.

How do we get happy customers?

To get a response like the one above requires organization, communication, and reliable technicians. We take pride in every single area of our company, from our presentation to our performance. Otherwise, we wouldn't have happy customers like Janine.

Customers like Janine make us continue to work hard so we can handle any other Geyserville water damage issues.

Geyserville Basement Flooding

7/6/2018 (Permalink)

Even basement floods can affect the upper floors of your home. Geyserville basement flooding has been on the rise with busted water heaters. Unfortunately, this location is the number one location to keep family momentums, photo albums, and memories. No one wants those ruined!

Sonoma County projects

We've had many previous jobs during the stormy season. Santa Rosa, Geyserville, and Cloverdale have all had either fires or water damage due to the recent storms. We don't pick and choose which fire or water jobs to do, but as long as we can provide the service. We don't have to travel far, we are right in the area, and remain competitive with our customer service and insurance company communications. 

Water Damage in Santa Rosa

5/23/2018 (Permalink)

Water Damage Water Damage in Santa Rosa We had to use several of these air movers and even a dehumidifier for mitigation to get the house properly dry.

5/23/2018

Water will just dry, why worry about it?

You'd think that water would just dry quickly, especially with the kind of dry weather we've been having. However, this isn't always the case. Water has a way of traveling to places where it can't be seen; behind appliances, into cracks on the floor, or underneath furniture. Before you even realize there was a leak somewhere, there is rotting wood and the structure of your home has become compromised.

IICRC is a necessary credential

No one should mess with Santa Rosa water damage unless they are a professional with IICRC certification. IICRC stands for Institute of Inspection, Cleaning and Restoration Certification. This certification means that professionals will inspect, clean, and restore a home to industry and insurance standards. Plus, you get to return to a home that was properly treated and brought back to pre loss condition.

SERVPRO of Sonoma County NE is available 24/7, no matter what time of day, to help you overcome any water damage issues to your home!

Geyserville water damage-what to do?

5/11/2018 (Permalink)

Water Damage Geyserville water damage-what to do? Who wants to go without a floor for very long? We make sure that doesn't happen.

"Having SERVPRO around to get us back on our feet after such an inconvenience has turned them into LIFESAVERS. Thank you SO MUCH."-Janine, Geyserville CA

This is the kind of feedback we love to hear at SERVPRO of Sonoma County NE. The technicians for Geyserville water damage cleanup were ready to go as soon as the homeowner approved the work order. We gave her a scope of all work necessary to completely restore her home due to water damage from the crawlspace. Much of her flooring had to be removed. The affected parts of her home were then dried, sanitized, and repairs were completed. Since a claim was filed, we also worked with her insurance company and made sure all their questions were answered.

How do we get happy customers?

To get a response like the one above requires organization, communication, and reliable technicians. We take pride in every single area of our company, from our presentation to our performance. Otherwise, we wouldn't have happy customers like Janine.

Customers like Janine make us continue to work hard so we can handle any other Geyserville water damage issues.

Healdsburg water damage cleanup services

4/25/2018 (Permalink)

We are PREPARED.

Flood season has been up and down this year, and we know having something go down can make doing business really hard. Whether internet service is disrupted or vehicles need maintenance, or coworkers are ill, we've experienced it all. 

Water damage has the same effect on a business. You can't help your customers due to the damage and have to keep everyone's safety in mind. Sewage, fire, water, or mold can appear out of NOWHERE. Do you feel stuck and unsure of how to keep everything on board?

We are WAITING.

SERVPRO of Sonoma County NE will respond to your first phone call in less than an hour, and we can show up in less than four hours to perform Healdsburg commercial cleanup services, no matter what time of night.

You may get a call from one of your workers about a major water leak that has ruined a lot of inventory. You already have the added frustration of lost profit, and what if no one was available to help prevent even more loss? What would happen to your business, to your income, to your livelihood?

We will HELP.

Since we are available 24/7 and make every effort to have our equipment on standby, a call at 3 AM won't bother us. We know water damage, or even sewage spills, don't care about your schedule or availability. That's why we make ourselves available.

Give us a call; let us know what restoration services you need! 707-537-6635 

Water damage restoration for Cloverdale properties

3/19/2018 (Permalink)

Water Damage Water damage restoration for Cloverdale properties In this Cloverdale water damage restoration project, we had to rip out the wall and tub out of a bathroom due to a leaking pipe.

Most people think they may know, but not having all the information can lead to expensive mistakes.

Water likes to travel; would you want it traveling from your kitchen to the back bedroom down the hall? Most people wouldn't, but most people don't have the education needed to decide when water can be cleaned up without professionals. We can provide education on where the water damage loss occurred, how far it's traveled, which walls and floors are wet, and whether the saturation is enough to cause rot or further damage your home.

The work on this home was quite extensive

Water had spread from the laundry room to the bathroom in this home, and both rooms had to be dried and reconstructed. Insulation and sheet rock was pulled so the area could be properly dry. Drying the outside of the surface doesn't get what has already soaked through. Water can soak through furniture, walls, sheet rock, wood, insulation, and even through light fixtures. Don't let it get away with ruining your home!

Give the professionals at SERVPRO of Sonoma County NE a call, we will take care of your home and make the water damage "Like it never even happened."

Santa Rosa water damage repair

9/7/2017 (Permalink)

Water Damage Santa Rosa water damage repair A fallen ceiling is no joke; dealing with water damage is bad enough.

Would you know who to call if you had a ceiling falling?

Well, we would hope the first thing you would do would be to leave the room so the ceiling doesn't fall on you. Second, your insurance company would definitely be a phone call to make. But, who is going to help you get back into your home, and make it a safer place to live? SERVPRO of Sonoma County NE has been helping families with Santa Rosa water damage repair since 2015. Since then, we have helped hundreds of homeowners file claims, talk with their insurance companies, repair their homes, get their contents cleaned and put back, and ultimately keep the bill as low as possible. We have been helping Lake County residents with water damage as well. 


Doing the repair work yourself isn't a bad idea, but your home is a huge investment. Are you able to restore it to industry standards, health standards, and your comfort's standards?

Water damage in Healdsburg

7/6/2017 (Permalink)

Water Damage Water damage in Healdsburg The little leak under the sink turned into a big mess!

A recent water damage

This Healdsburg water damage loss was rather large, and started from a sink leak in the bathroom. Many homeowners think that simply using towels or fans will dry out a wet area enough to prevent damage. But what about the water you don't see?

Water damage underneath the floor is invisible-until it's too late.

At this home, all the fixtures in the bathroom, with the exception of the bath tub, had to be removed due to the water spreading all throughout, and into the hallway and bedroom. The water didn't have to go out the door, but instead went straight through the wall.

Don't take risks, call SERVPRO of Sonoma County NE, as well as your homeowners insurance company, so the mess can be cleaned and your home restored immediately! We also offer water damage restoration services in Middletown, Lakeport, and Lucerne. Take a look around our website to learn more. 

Windsor Water Damage

5/12/2017 (Permalink)

Check those water lines!

Most people just double check the locking of the doors when they leave for a week. If they have pets or plants, they'll designate someone to care for them. Otherwise, the word is ADIOS! SAYONARA! But sometimes, people will come back from vacation shouting HOLY COW BATMAN! There's water everywhere!

Another word that should be added to your vocabulary, if it isn't already, is SERVPRO! SERVPRO of Sonoma County NE is here to fight crime that's in the form of molecules. 

Those little culprits can turn into big messes

You may not think little water lines are the culprit, like the one pictured here. But, you'd be surprised over the course of hours, or days, how much damage can be caused. Even after the leak is stopped, what about cleaning it up? Dropping a towel isn't enough if the water soaked into carpet, hardwood, linoleum, or sheetrock.
It has to be extracted. How often do you extract?

Leave it to the superheroes dressed in bright green-SERVPRO green.

Our water damage cleanup services for Santa Rosa

4/18/2017 (Permalink)

Our newest franchise

Although SERVPRO of Sonoma County NE is our newest franchise, we are also known for our other two franchises, SERVPRO of Mendocino County and SERVPRO of Lake County. The Sonoma County area is in consistent need of damage cleanup services due to the flooding and fires, even during the spring. We are always here to help, even during our busiest times!

Our general services

Our general services include water, mold, fire, smoke, biohazard, and even crime scene clean up. With all the water damage that has happened due to the flooding, we have been kept busier than ever. Usually, the spring time helps with getting areas dried and not as many storms occur. However, we don't just respond to flooding. We can deal with water damage from any source, whether it's black water, dirty water, or water from your dishwasher. Broken pipes are also common, but more of a headache because sheetrock and insulation are also going to be affected, not just your flooring.

Don't hesitate to call us after 5 PM with any damage-related emergency! 537-6635 will reach us 24 hours a day, 7 days a week.

 

Frequently asked questions about flood damage

2/13/2017 (Permalink)

With all the flooding happening in California, the SERVPRO franchises has been incredibly busy. We do everything we can to respond to emergency situations in a timely manner, and respond to calls after 5 PM. We are, after all, an emergency service company.

We get a lot of frequently asked questions

"How much will this work cost?"

"Do you charge for an estimate?"

"Do you charge for an inspection?"

"Do you have to tear out the sheetrock?"

"Will my insurance cover this work?"

"When can you get to my house?"

"Do I need to be here while work is being done?"

All these questions can be answered by talking with one of our project managers, who will talk with you about what work needs to be done. We have never encountered two jobs that are exactly the same, so talking one on one with a technician is incredibly important, as well as insightful! 

With all the flooding that's been going on, we always recommend that belongings are moved (safely) as soon as possible. We also recommend calling your insurance company right away. We can help you determine whether you should file a claim, and we also work closely with your insurance company so they receive all the documentation they need so your claim can be paid. 

Any other questions for us? Give us a call at 537-6635!

Unseen Water Damage in Cloverdale

12/27/2016 (Permalink)

Water Damage Unseen Water Damage in Cloverdale This damage started with water, and then grew to mold; we hate when it does, but we're there for you!

What is water damage? 

Many people don't get water damage cleaned up because they simply don't know what it is, or don't understand they have a problem. Or, a homeowner may have used towels and a fan in an attempt to dry a huge water flood and didn't realize water got soaked into other materials before it completely dried, causing bacterial growth.

Signs of water damage

Some of the obvious signs of water damage include:

  • roof, ceiling, or light fixture leaks
  • moisture around window sills
  • squishy carpet
  • peeling paint
  • any type of flooring that is bucking or peeling
  • water stained ceilings or walls
  • MOLD

Mold is a huge indicator of water damage, which means that bacteria has been given the time and resources to grow. While mold can take as little as 48 hours to start growing, there may be mold you're not aware exists. Mold cleanup has become extensive in Lake County due to water damage. 

Horror Stories: A Prime Example of Unseen Water Damage

The home pictured here was affected by continuous water damage that was left unnoticed by the homeowners for about a month. The water was routinely cleaned up in the kitchen, but had followed the carpeting all the way through the hall to the bathroom and back bedrooms. The hall flooring had to be ripped up, as well as the bathroom, and the bedrooms. The homeowners noticed water spots on the walls and mushy carpet, but didn't think anything of it, until the problem became too big for towels to handle.

Sonoma County roof leaks

12/23/2016 (Permalink)

The weather may be sunny at this very second, but pretty soon we will see pouring rain again! Paying attention to what's going on in your home is important to determine whether you will stay dry at night.

Roof tarp services

SERVPRO of Sonoma County NE offers tarp up services if you discover a leak in your roof. Signs of leaks include wet walls, wet ceilings, bubbling paint, and then eventually a huge cave in that explodes and gets everything in your living room sopping wet!

If you wait until the last sign listed, you might as well empty your bank account or file a claim now because you will be having to pay to replace most of your household. However, if you act quickly, you won't regret it,

Restore versus replace

We believe so strongly in this concept, we use it in our own offices and warehouses! We reuse, reduce and recycle as much equipment, furniture, and storage containers as possible because we know this is the least expensive route. We also know this keeps our landfills less full, and we can contribute to a cleaner society.

Keep your furniture out of the landfill, call SERVPRO today for water damage repair services. 537-6635 is our direct line.