What our Customers say...

Water Damage Testimonials

I had the pleasure of working with Isaac. He has several years of experience in different companies. Very professional, quick, and easy to deal with. He used a software called Xactimate to come up with a fair quote. I have enjoyed working with him and recommend him to friends.

5 Star Yelp Review!

The other SERVPRO companies couldn't help me, SERVPRO of Sonoma County NE was awesome! I give a score of all 10's.

Mr. Bridges, I just wanted to take a minute to let you know your Santa Rosa team is fantastic. Michael and Isaac were the main contacts on my job. They were professional, responsive, pleasant, and so very helpful. If your other locations are staffed like your Santa Rosa one, you are golden! I think it is so important to recognize exceptional service. Thank you again!

They were professional, great people! Everyone went out of their way to make sure we were comfortable and understood what was happening.

I have no concerns, you guys did great. The removal of our hardwood floor was done quickly and safety, we have no complaints!

SERVPRO cannot improve anymore than what they've already been to us. I've already recommended them to my family and friends, thank you so much.

I have no recommendations for SERVPRO. I feel Martin went above and beyond the call of duty. We are so appreciative.

Kurt was very thorough and helpful. He took time to explain everything and coordinated all the necessary work.

Our laundry room was flooded due to a bad install. While we were able to get a new installation no problem, we still had water all over the floor and the walls. The company called in SERVPRO from Healdsburg (SERVPRO of Sonoma County NE), and our house got dry in no time. THANK YOU

The crew was great, hardworking, courteous, and helpful. We appreciated the explanations, patience, and reassurance. Appreciated the daily cleanup and the final cleanup. Great Job!

We have had no problems with this SERVPRO franchise, but we had issues with SERVPRO in the past. We were hesitant until we met with the technicians, and they had all their equipment ready to go! WE WERE VERY IMPRESSED with how at ease we felt with the entire crew.

We couldn't believe the tremendous amount of support we received from such a professional company. My brother had a similar issue happen to him in San Francisco, and the SERVPRO there was incredibly prompt and accommodating. We are so glad we made that phone call. Even with a stressful situation, SERVPRO of Mendocino made things better for us, thank you so much.

 On July 13th, 2016, we found that our new HVAC system had been leaking inside the house. I contacted Marcus, as he is our Marketing Representative for the company I own. I was not sure how to proceed and he suggested that SERVPRO come out to assess any damage. Within an hour, he and Martin were at our house and it was determined we did have water damage. After discussing it with my husband, we decided we needed help and a crew was dispatched the next day.

The crew got right to work and removed the damaged portions of the floors and walls and the fans and dehumidifier were hooked up and running. From start to finish, the process went smoothly.
I must tell (Doug) how refreshing it was to work with your employees, They are all very professional and courteous people. Special thanks to Marcus, Martin, Chris and the rest of the crew. (Doug) should be very proud of the way they handled themselves. I will definitely be recommending SERVPRO to any of my clients, if the need should arise.